The Leader in Commercial Umbrellas
I love the sales person I worked with Christine Parente.
She was prompt helpful and professional. She knew i was only buying one umbrella yet she treated me like a valued customer.
I asked her many questions and she answered all of them well.
I am happy with the quality. Construction and color of my umbrella.
The price was acceptable (if the item had come as I had requested)
Could not be happier with the product or the customer service.
Excellent from the phone call and ordering to delivery
Always easy to work with and ordering is easy.
Bryan was super helpful and able to quickly and efficiently process my custom order. We are very pleased with the finished project and received the order in a timely manner. Bryan was very professional and engaging and helped me to narrow down what I was looking for.
I had such a positive experience working with Umbrella Source. The custom umbrellas we ordered look fantastic and Bess was so easy to work with. We had a very tight deadline and the team at Umbrella Source worked hard and long to get everything done by the deadline. A huge thank you to the entire team!
I had looked at several suppliers of patio umbrellas before finding Umbrella source from a Google search. Having looked at other websites I found the Umbrella source website very easy to navigate. I sent my online enquiry and within hours I received a response. My requirements were bespoke to my business but Bess stepped in and guided me through every step of the process - She is a star!
Everything was great. I am very impressed with your level of customer service. In today's world, it is refreshing to speak to someone who is kind, considerate, and appreciative of doing business with their customers. The umbrellas are beautiful and my client is very pleased!
Product was excellent, as expected.
LOVE, LOVE, LOVE the customer service. I was looking at a couple different companies that supplied a quote to us and the deciding factor was the level of engagement that we received from the CSR. I would do business with you guys even if your product was more expensive just based on this alone. The umbrellas EXCEEDED our expectations and they work perfectly. We cannot believe how sturdy they are.
Wonderful service. A lot of help along the way. Great communication.
Very easy to work with our rep and turn over on time was great.
Job well done, great personal service!