The Leader in Commercial Umbrellas
I could not be happier. Ms. Oswalt has been great to work with. She has answered all of my questions promptly, which is such a refreshing experience now-a-days.
Excellent customer service and product. Extremely fast!
Bryan was wonderful to work with. He was fast, and got the quotes sorted out as I needed. When I realized we had a defective product he acted fast to get the approval for a reprint.
Love my order and love the quick, quick service.
Customer service was very helpful and quick. Every question I had was answered immediately and the proof of the custom umbrella was great. The product looked just as I thought it would. Great company.
I received my umbrella promptly and have already put it to use on the Long Island Bay. Compliments abound! But it was the customer service which really excelled. Your representative was the key reason I made the purchase. Helped me through choosing the right product and great follow up. Frankly, she deserves a raise 'cause she is that good!!!!
Very satisfied with product and short time it took to receive it.
Well done. Good quality umbrellas and easy ordering / delivery process.
Very satisfied with the umbrella. A quality product.
The customer service was awesome. I just received my umbrella.
Everything was very good.
From start to finish, ordering from Umbrella Source was a pleasure. Bryan in the customer service department was very good at his job. I was in contact with him by phone, email, instant messages and every encounter was responded to with professionalism and complete knowledge of his product. The product arrived within the expected delivery time frame and was exactly what was ordered. It was well packaged and seems to be very durable. We're thrilled to be using these on our patio now. Thank you.
We had a few issues with one thing being marked incorrectly on your site, one thing damaged in freight and now something broke on one of the five umbrellas we purchased. With all of that I have been working with Bryan and I can say that his customer service is awesome and working with him has been a pleasure. He always responded to my emails and was always available by phone when I called. Things happen and the important part of this is how you respond. Great job guys.